{{-- Site-wide premium polish layer for ALL marketing pages. Included once in the marketing layout. Self-contained inline
WaveAI
1 tag to embed 10 min typical setup Handoff human escalation UK hosted & supported

Answers from your content, a human when it counts

A branded assistant on your own site that answers from your pages and FAQs, then hands off to a person when the conversation matters. Built and hosted in the UK, alongside WaveSites and WaveCheck.

Talk to us about WaveAI

It answers from your own content, and says when it does not know rather than guessing. See the live demo below.

What a visitor sees

Demo preview: WaveAI answers a visitor about opening hours, then captures a lead so the team can follow up.

Live demo collection

Same script tag. Same Tidalux collection.

Copy the embed code, try a starter question in the inline preview, or open the floating launcher. All three run on data-key="tidalux" against our own marketing knowledge base.

Embed script

<script src="https://tidalux.io/waveai/widget.js?v=4" data-key="tidalux" defer></script>
data-key
tidalux
Collection
Tidalux marketing demo
Public endpoints
GET /api/waveai/widget-config · POST /api/waveai/chat · POST /api/waveai/widget-escalate

Paste before the closing </body>. Your collection key scopes answers, branding and escalation to your workspace.

WaveAI

Try the live collection

These starter questions hit the same Tidalux knowledge base as the floating widget on this page.

Human handoff available
Support centre
Open ticket

Prefer the full visitor experience? Use the launcher in the bottom corner. It loads the same script with data-key="tidalux".

If the inline demo shows WaveAI as unavailable, the embed tag still works on your site once our team confirms your collection. Contact us and we will help.

Who it's for

  • Businesses tired of answering the same handful of questions by email or DM
  • Owners who want a helpful assistant without hiring anyone new
  • Anyone already on WaveSites, or running their own site elsewhere

What you own

  • Your knowledge base, conversations and captured leads, not ours
  • Full say over tone and the boundaries it should never cross
  • The ability to switch it off in seconds, no contract to escape
How it works

Live in around ten minutes

Your first version stays light: add the widget, load the right content, test real questions and improve from there.

Paste one script tag

Add the WaveAI script before the closing body tag. No framework rebuild, no npm on your server.

Load your knowledge

Upload FAQs, service pages and policies. Answers stay tied to content you supply, not random web guesses.

Match your brand

Colours, launcher copy and tone fit the site you already have. Visitors should not feel like a generic chatbot arrived.

Test, then go live

Run a handful of real questions, tune handoff rules, publish. We keep an eye on abuse signals as traffic grows.

Knowledge base

Answers from your content, not the whole internet

WaveAI retrieves from collections you control. That keeps replies useful for pricing, services and policies without inventing facts about your business.

Collections per brand

Each site or brand gets its own collection key, quota and knowledge base in your admin workspace.

Structured entries

Short Q&A entries, page summaries and policy excerpts. Bulk import when you are migrating from an existing FAQ.

Refresh without redeploy

Update knowledge in the portal studio. The widget picks up changes without another code push to your site.

Honest gaps

Thin retrieval triggers plain "I do not know" replies and a clean route to your team instead of confident fiction.

Widget customisation

On-brand, bounded, defensible

Visitors should feel like they are talking to your business on a helpful day, with guardrails that protect your reputation and quota.

Widget chrome

Accent colour, launcher label and welcome copy. Enough control to feel on-brand without a design project.

Tone boundaries

Set what the assistant should and should not discuss. Sales questions welcome; legal promises off limits.

Lead capture

When a visitor needs a person, WaveAI collects name, email and context for a follow-up you can action.

Abuse guard

Rate limits, honeypots and burst detection slow junk before it burns your monthly message allowance.

Portal studio

Tune assistants without touching your site repo

Portal clients manage collections in one place: branding, knowledge entries, usage charts and escalation settings. Your marketing site only keeps the script tag.

  • Portal WaveAI studio. Clients on paid plans can tune branding, upload knowledge and review conversations without touching code.
  • Usage and quotas. Daily charts, monthly allowance and top-up packs. Spend stays visible, not buried in a cloud invoice.
  • Human escalation inbox. Escalations land as support tickets or email handoffs with the visitor message and page URL attached.
Client portal sign in How we use AI

Admin workspace preview (simplified)

collection tidalux · enabled
knowledge 42 entries · last sync 2h ago
usage 318 / 500 messages
escalation contact form + support ticket
Pricing teaser

Start small, tune as you grow

Flow, Rise and Surge. Compare allowances and support on the main pricing page.

Flow

Start small

£19 €23 Converted from GBP at the current ECB rate.

per month · per brand

£17 €20 Converted from GBP at the current ECB rate.

per month · per brand · annual billing

A simple branded assistant for one site with starter usage and human handoff.

  • 1 embedded widget
  • Brand colours and welcome copy
  • Starter message allowance
  • Human handoff path
  • Knowledge uploads
Add WaveAI Flow

Rise

Recommended

Recommended
£39 €46 Converted from GBP at the current ECB rate.

per month · per brand

£35 €41 Converted from GBP at the current ECB rate.

per month · per brand · annual billing

Higher limits, richer context, and priority tuning for growing traffic.

  • Everything in Flow
  • Higher message allowance
  • Page-aware answers
  • Quarterly prompt review
  • Priority email support
Add WaveAI Rise

Surge

Serious volume

£79 €93 Converted from GBP at the current ECB rate.

per month · tailored

£79 €93 Converted from GBP at the current ECB rate.

per month · tailored · annual billing

Custom workflows, stricter guardrails, and a direct line for behaviour changes.

  • Everything in Rise
  • Highest message allowance
  • Multiple widgets
  • Monthly prompt and safety review
  • Fast-lane support
  • Bespoke integrations
Plan WaveAI Surge

WaveAI pricing and comparison

Wave ecosystem

Three products, one calm stack

WaveSites for your web presence, WaveAI for visitor questions, WaveCheck so you know where you stand.

WaveAI

Branded assistant on your public site with human handoff.

You are here

Bookings, reviews and a smart link live on WaveSites when you need them, not as separate products. Your Tidalux dashboard is the admin layer behind the stack: billing, monitors and team permissions in one UK-hosted workspace.

FAQ

Plain answers before you add AI

It sits on your website and answers visitor questions using content you supply: pages, FAQs and policies. It is not a general chatbot. If someone asks something outside what you have given it, it says so and offers a way to reach a person.

If you have not launched yet, start with WaveSites and a short FAQ. WaveAI is worth adding once real visitors start asking the same handful of questions. We will tell you honestly if it is too early.

You give us your pages, a short FAQ and any policies that matter (returns, opening hours, service areas). We load these into a collection tied to your site. There is no separate model to train, and no black box: you can see and edit every entry.

It says it does not know rather than guessing, and hands the conversation to a person by email or your support inbox with the visitor question and page URL attached. Nothing gets left hanging in silence.

Yes. Flow, Rise and Surge each have a clear monthly allowance shown on the pricing page. If you are close to your limit we tell you, we do not silently overcharge, and there is no setup fee sprung on you afterwards.

You do. The knowledge base, conversation logs and any leads captured are yours. We host and run the assistant; we do not sell your data or lock it away if you decide to leave.

Yes. Remove the script tag or ask us to pause the collection. Your site keeps working; only the widget disappears.

How we work

What you can expect from us

We are a small British studio, not a call centre. Here is the plain version of what that means day to day.

Plain English, always

No jargon-stuffed sales calls. We tell you what a feature actually does, what it costs, and when it is not worth having yet.

We check our own work

Every WaveSites build and WaveAI setup gets a real WaveCheck pass before we call it finished, so fewer surprises land after launch.

You keep what is yours

Your domain, your content and your customer relationships stay yours. Take a static export with you if Tidalux is ever not the right fit.

A person, not a ticket queue

Small studio, real people. We read what you send and reply as humans, not a rotating support script.

Add a helpful assistant to your site

Send your URL and the questions customers ask most. We will suggest the smallest sensible WaveAI setup, built by a real UK team.

Talk to us about WaveAI View pricing

Secure basket

Build your checkout

Your email

We need to confirm you own this address before checkout. No spam, just your order and portal access.

Before you checkout

A quick checklist so nothing stalls your order.

Prefer email? Ask us to price this shortlist

Three products

Start with one, add the next when it earns its place.

WaveSites, WaveAI and a free WaveCheck share the same calm Tidalux approach. Bookings, reviews and a smart link fold into WaveSites when you need them.

See how they fit together
WaveSites WaveCheck