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AI solutions
AI that earns its place, not hype
WaveAI answers visitors from your own content and hands over to a person when it should. Pair it with WaveSites, or run a free WaveCheck on the site you have now.
GDPR ready
UK data residency
Ethical AI
No training on your data
Do you offer weekend support?
Reading your docs
Yes. The team replies Saturdays 9am to 1pm, and urgent tickets are monitored on call.
From your Support hours page
What we offer
AI that actually helps
No black boxes. Practical tools that slot into how your business already works.
WaveAI assistant
A branded AI assistant for your site or client portal. Powered by best-in-class models, fine-tuned to your context, fully GDPR-aware.
- Your brand, your voice
- Context-aware answers
- Conversation history
- Human handoff option
WaveAI lead capture
Your assistant can answer questions and capture a name and number so the right next step reaches a person, not a form maze.
- Answers from your content
- Lead capture when it helps
- Human handoff
- On your own site
AI consulting & automation
Not sure where AI fits? We assess workflows, identify wins and build automation that is practical, not hype.
- Workflow audit
- Process automation
- Staff augmentation
- Ethical AI review
Use cases
Where AI fits
We will tell you honestly when rules alone are enough, and when a model earns its keep.
Answer questions before they bounce
WaveAI on your marketing site handles FAQs, routes complex queries to humans and never pretends to know what is not in your knowledge base.
- Retrieval from your pages and docs
- Branded widget, one script tag
- Escalation to email or portal ticket
Match visitors to the right offer
WaveAI can qualify interest in a short chat, capture a lead, and hand over to a person when the conversation matters.
- Answers grounded in your content
- Lead details when the visitor is ready
- Honest handoff when AI is unsure
Speed up repetitive work
Drafting, classification and tooling suggestions inside our internal tools and support flows. Humans approve anything client-facing.
- Cost-mode dial caps spend
- Abuse guard before budget spikes
- Audit trail on sensitive actions
AI you can explain to clients
UK-first data handling, inference-only API calls and configurable retention. We document subprocessors and answer DPIA questions directly.
- No training on your customer data
- ICO-registered (ZC091301)
- Retention controls per tenant
Cost-mode dial
Spend caps without fear
Every Claude call honours the active mode. Operations below the tier degrade to rules-only instead of throwing errors or burning budget. You turn the dial; we enforce it in code.
Minimal
Rules-only fallbacks. AI stays quiet unless essential.
Flow
Balanced assistance for everyday drafting and classification.
Rise
Richer WaveAI replies and deeper retrieval on busy sites.
Surge
Maximum capability with caps and abuse guard still enforced.
GDPR & ethics
Ethical AI you can trust
Privacy, transparency and human oversight are designed in from the start, not bolted on after launch.
UK & EU data residency
Data processed and stored within the UK/EEA with proper safeguards for any third-country subprocessors.
No training on your data
Inference-only API calls. Customer conversations are never fed back into model training.
DPA & ICO compliant
Data Processing Agreements in place. ICO-registered and compliance taken seriously.
Configurable retention
You control how long conversation data is stored, including the option to retain nothing.
Go deeper
See it in the product
WaveAI for visitors, WaveSites for the site itself, and a free WaveCheck when you want a calm readout first.
Not sure where AI fits for you?
A no-pressure chat. We will tell you honestly where it helps and where it does not.