Docs / Account and billing / Plans and top-ups

Plans and top-ups

Move between product tiers and buy WaveAI message packs when you need headroom.

Updated 2026-07-15

WaveAI and WaveSites each have their own caps on /pricing. Hosting and domains are contact-led: talk to us, get a quote, then we invoice and provision. There is no self-serve hosting basket.

Changing plan

  1. Open Portal > Billing or the product page for the service you want to change.
  2. Request the new tier. We confirm timing and any proration by email.
  3. Downgrades usually take effect at the next renewal unless agreed otherwise.

WaveAI top-ups

When message usage nears the cap, buy a top-up from Portal > WaveAI. Credits cover overage and do not expire by calendar date. Optional auto-top-up can raise an invoice when balance is low.

Q How do I cancel?

Use Portal > Billing or email billing@tidalux.io. We confirm end dates so you are not surprised.

Q Where is public pricing?

Always start at /pricing. Product pages repeat the same config-backed figures.

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