Docs / Account and billing / Plans and top-ups
Plans and top-ups
Move between product tiers and buy WaveAI message packs when you need headroom.
Updated 2026-07-15
Hosting, WaveAI and WaveSites all use the same tier names on /pricing: a free Launch entry where offered, then Flow, Rise and Surge. Caps and entitlements differ per product, so check the product page for what each tier includes.
Changing plan
- Open Portal > Billing or the product page for the service you want to change.
- Request the new tier. We confirm timing and any proration by email.
- Downgrades usually take effect at the next renewal unless agreed otherwise.
WaveAI top-ups
When message usage nears the cap, buy a top-up from Portal > WaveAI. Credits cover overage and do not expire by calendar date. Optional auto-top-up can raise an invoice when balance is low.
Q How do I cancel?
Use Portal > Billing or email billing@tidalux.io. We confirm end dates so you are not surprised.
Q Where is public pricing?
Always start at /pricing. Product pages repeat the same config-backed figures.
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