Client portal basics

The client portal is where you manage invoices, support tickets, WaveAI collections and WaveSites after you are a customer.

Open the client portal from tidalux.io or your invite email.
Sign in with the credentials from your invite, or complete registration if you have not yet.
Use the portal home to jump to invoices, services, WaveAI and WaveSites.

Where products live

WaveAI: create collections, upload knowledge, copy the embed snippet, review usage
WaveSites: claim a draft, edit content, connect a domain, manage plan tier
Billing: invoices, plan changes and WaveAI top-ups
Support: open and track tickets with screenshots

Q I lost my invite email. What now?

Email support@tidalux.io from the address on your account and ask for a fresh invite link.

Q Can more than one person use the portal?

Yes, when we have set up additional users for your account. Ask support if you need another login.

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